What We Collect
Contact Details
We collect your name, email address, and phone number when you create an account, sign up for our newsletter, or reach out to us with personal stories and inquiries.
Order Details
Information related to your purchases, such as items selected, billing address, and shipping address, is gathered to ensure your heritage-inspired pieces reach you efficiently.
Payment Information
Transactions are processed via secure third-party providers. We do not store sensitive credit card numbers directly on our servers, ensuring your financial peace of mind.
Browsing Data & Cookies
We use basic browsing data, cookies, and analytics to understand how you interact with our collection, allowing us to continuously improve the culture-forward shopping experience.
Marketing Opt-Out
Your agency and choice come first. You can opt out of our brand news, stories, and marketing updates at any given time. Simply click the custom unsubscribe link included at the bottom of any email communication, or contact our customer support team directly to instantly adjust your privacy preferences.
Use of Data
At The Janay DuBerry Collection, we utilize your personal information intentionally and purposefully to power your experience, process your orders seamlessly, and bring our culture-forward brand stories directly to you.
- Order Fulfillment & Processing: Delivering your selected pieces safely and managing billing securely via trusted global payment providers.
- Customer Care & Dedicated Support: Resolving inquiries, tracking shipments, and providing standard brand assistance whenever you connect with us.
- Brand Stories & Updates: Sharing exclusive news, seasonal collections, curated cultural insights, and tailored promotional offers.
Data Protection & Sharing
We take the security of your information and your personal stories seriously, utilizing trusted industry-leading platforms to ensure your data stays private and safe.
Secure Platforms
Your data is protected using secure hosting platforms and industry-standard payment processors. We employ 256-bit SSL encryption to safeguard all information transmitted during checkout.
Trusted Partners
Information is only shared with trusted partners essential to running the collection. This includes payment, shipping, and analytics providers who adhere to strict confidentiality duties.
No Sale of Data
We do not sell your personal data. Your trust is the foundation of our brand, and we are committed to maintaining the privacy of your heritage and your history.